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Support & Resources

Introduction​

This page collects links to support channels, security reporting, official repositories, terminology references, and community resources. Use it when you need help, want to report an issue, or are looking for official Hathor channels.

Support​

If after consulting the documentation you still need help to operate or use any software component of Hathor system, join the Hathor Discord server and post in the appropriate channel for assistance from the Hathor team and community members.

If you observe incorrect behavior while using any software component of Hathor system, open an issue in its GitHub repository to report the failure or suggest a new feature.

warning

Do not open a GitHub issue to report a security breach or vulnerability. See the Security section below for the correct reporting process.

Security​

Hathor Labs runs a bug bounty program through Immunefi to encourage responsible disclosure of security vulnerabilities. To report a vulnerability:

  1. Do not open a public GitHub issue or post in community channels.
  2. Submit your finding through the Hathor bug bounty program at Immunefi.
  3. The Immunefi platform manages triage, communication with the Hathor Labs security team, and reward processing.

The bounty program page describes the scope of eligible vulnerabilities, severity classifications, and reward tiers.

Repositories​

Terminology​

Get to know the terminology used in Hathor docs:

  • Glossary: short definitions for the key terms used throughout Hathor docs.
  • Encyclopedia: detailed definitions for the key concepts used throughout Hathor docs.

Official channels​

  • Main website: overview of Hathor from a general and business perspective.
  • Medium: blog posts, announcements, and technical articles from Hathor Labs.
  • YouTube: video tutorials, demos, and announcements.
  • LinkedIn: company updates and ecosystem news.

Community​

  • Discord: the main community hub for developers, users, and contributors.
  • X (Twitter): real-time updates and announcements.

Next steps​